GOV.UK Pay, connected to Salesforce

A pre-built connector bridging GOV.UK Pay to the Salesforce ecosystem. Accept payments for licences, permits, fines and services directly from Salesforce-powered portals and case workflows, with automatic reconciliation and receipt generation.

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GOV.UK Pay is the government's standard payment platform. Connecting it to Salesforce currently requires custom API development for every implementation. Cospire's pre-built connector provides a configurable, reusable bridge that handles payment initiation, status tracking, reconciliation and refund processing.

How the connector works

SALESFORCE Licence applications Permit fees Service charges Fine payments GOV PAY CONNECTOR Payment initiation Status tracking Reconciliation Refund processing GOV.UK PAY Payment page Card processing Bank settlement Salesforce Gov Pay connector GOV.UK Pay Bidirectional data flow

What the connector does

Payment initiation

Payments triggered from Salesforce case records, licence applications or Experience Cloud portals. Citizens redirected to the GOV.UK Pay payment page with pre-populated amounts and references.

Status tracking

Payment status updated in Salesforce in real time. Pending, successful, failed and refunded states tracked against the originating case or application record.

Automatic reconciliation

Payments matched to Salesforce records automatically. No manual spreadsheet reconciliation between the payment platform and your case management system.

Refund processing

Refunds initiated from Salesforce and processed through GOV.UK Pay. Full audit trail of the original payment, refund reason and processing status.

Why this connector

No custom integration

Stop building bespoke payment integrations for every Salesforce project. This connector works out of the box with configuration, not code.

Citizen-facing

Payments initiated from Experience Cloud portals give citizens a seamless journey from application through payment, all connected to the Salesforce case record.

Part of a catalogue

This connector sits alongside Gov Notify and future public sector connectors in Cospire's growing integration component library.

Technology stack

MuleSoft GOV.UK Pay API Salesforce Platform Experience Cloud Payment reconciliation

Ready to connect payments to Salesforce?

Let's integrate GOV.UK Pay with your Salesforce platform so citizens can pay and your team can reconcile, automatically.

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