National scale, local precision
Central government bodies and executive agencies manage regulatory, enforcement and citizen-facing operations that affect millions. Cospire delivers Salesforce implementations that handle the volume, governance and integration complexity these organisations demand.
Government agencies operate at a scale and under a level of scrutiny that most technology partners do not understand. Security clearances, GDS standards, cross-departmental data sharing and legacy integration are not optional extras. They are the baseline.
How Salesforce connects government operations
What we deliver
Regulatory case management
Complex, multi-stage regulatory cases with evidence management, decision tracking, appeals handling and statutory deadline monitoring.
Enforcement and compliance
Enforcement action tracking from investigation through to resolution, with document management, witness statements and outcome recording.
Citizen correspondence
Inbound and outbound correspondence management with automated classification, routing and response tracking across channels.
Cross-departmental integration
Data sharing between departments and agencies through MuleSoft, with governance rules that control what data moves where.
Stakeholder management
Relationship tracking across ministers, MPs, partner organisations, industry bodies and citizen advocacy groups.
Management information
Dashboards, reports and data extracts that meet ministerial, parliamentary and regulatory reporting requirements.
Relevant solutions
Public Sector Solutions
Salesforce industry cloud purpose-built for government case management, licensing and citizen services.
MuleSoft Anypoint
API-led integration connecting Salesforce to legacy departmental systems, databases and partner agencies.
Agentforce
AI agents that automate citizen enquiries, triage cases and surface relevant knowledge to caseworkers.
Data and integration
Data quality, master data management and integration architecture for complex government data landscapes.
Ready to modernise government operations?
Let's discuss how Salesforce can support your agency's regulatory, enforcement and citizen service requirements.
Talk to us