Tenant relationships, not just tenancy records
Housing associations and ALMOs manage complex tenant relationships across repairs, compliance, community services and support needs. Cospire connects your housing management system to Salesforce, creating a single tenant view that your teams can actually use.
Social housing organisations know their tenants need more than a roof. But when tenant data lives in separate systems for repairs, rents, ASB, safeguarding and community services, nobody has the full picture. We connect those systems so your teams can see every tenant as a whole person.
How it connects
What we deliver
Tenant self-service portal
Experience Cloud portal for repairs reporting, rent account viewing, document uploads and service requests. Tenants manage their own interactions.
Repairs and maintenance
Repairs logged, categorised and routed to contractors with SLA tracking, photo evidence and tenant communication at every stage.
Tenancy management
Tenancy lifecycle from application through allocation, sign-up, transfers and termination, connected to the housing management system.
ASB and safeguarding
Anti-social behaviour case management with multi-agency information sharing, risk assessments and safeguarding referral workflows.
Community services
Employment support, financial inclusion, wellbeing programmes and community activities tracked and reported against tenant outcomes.
Compliance and safety
Gas safety, electrical testing, fire risk assessments and building safety compliance tracking with automated scheduling and regulatory reporting.
Ready to connect your tenant services?
Let's build a single tenant view that helps your teams deliver better outcomes.
Talk to us